Creating schedule change alerts rule

To add a new schedule change alert: 

  1. Go to Admin > Schedule Change Alerts
  2. Click Add Rule
  3. Enter a Rule Description
  4. Choose a time block filter
    Note: If no filter is selected, then all time blocks will be considered for the rule.
  5. Choose the time blocks properties that trigger an alert
    Note: When any of these properties change on a dispatch within the filter, an alert will be sent.
  6. Choose how far too look ahead in schedule for changes
  7. Choose which roles should be alerted
    Note: If the user (crew) with the role does not have an email address in their account or is registered, no alerts will be sent to them.
  8. Choose specific users should be alerted
    Note: If the roles and specific crews happen to overlap, only one alert will be sent.
  9. Check Send alert to affected employee if the assigned employee on the time block should be alerted.
  10. Check Send alert to affected plant managers if the managers for the assigned plant on the dispatch should be alerted.
  11. Select the properties of the affected time blocks that will be shown in the alert
    1. Click the drop-down and check the desired properties
    2. Click the Add properties button
    3. The selected properties will appear in the grid below.
    4. Reorder the properties by either drag and dropping them in the desired order, or using the up and down arrows
  12. Check Show all properties that changed if you would like changed properties to appear in the alert even if they were not selected above.
  13. Check Include link to the schedule if you would like a link to direct the recipient to the Schedule.
  14. Click Save at the top of the page.

 

 

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